Escape Rooms & Axe Throwing
Frequently Asked Questions (FAQ)
Escape rooms are puzzles built out of entire rooms. Awesome right?
We designed each of our handcrafted escape rooms to provide a fun and challenging experience for you and your team. Never been to an escape room before? Don’t worry, we’ve assembled some Escape Room Frequently Asked Questions to help you out. If you still have questions, we’re always here to help!
Am I really locked in a room?
Not at all. While our games are either mission-based and/or escape-based, you will never be physically “locked” in a room. There will always be at least one exit in each of our games should you ever need to step out of a game.
Do I need to book in advance?
Yes, we do require advance reservations. Each of our rooms runs on a set schedule throughout the day. While we will attempt to accommodate walk-ins, we cannot guarantee availability. Weekends tend to fill up fast. Also during slower periods, especially during the week, there may not be anyone on site if there are not games reserved.
Is it scary?
If one of our games has a “scary” aspect to it, there will be acknowledgement of this beside the room description. Our games are fun, challenging and designed to appeal to a wide variety of tastes. We are not a haunted house.
When should I arrive for my game?
Please arrive 15 minutes prior to scheduled appointment. This will allow time for players to sign waivers, use the restroom if needed, and so that your gamemaster can provide a briefing beforehand. Being late may cause you to have less than 60 minutes to play.
Is there an age limit?
We ask that players be at least 8 years of age to participate in our games. Keep in mind that some game content may be too difficult for them. Beside each room description there will be an age recommendation. An adult 18 or older must participate with anyone 13 and under. Also, any participant under the age of 18 will need an adult to sign a waiver.
What is your cancelation policy?
Canceled bookings are non-refundable. However, we do allow for rescheduling up to 48 hours before your game begins. Please contact us by phone 724-541-3533.
Please note: Time-slots fill up quickly, therefore a rescheduled time-slot may not be readily available.
Do we get paired with strangers?
Chances are good that you will be teamed up with others if you book for less than the max capacity of a room. You may buy all tickets available for a time-slot to ensure a private experience for just your team.
Do you offer clues?
Absolutely! You’re here to have fun. We do not restrict the number of clues allowed. If your group wants 30 clues, we’ll give you 30 clues. If your group doesn’t want any, that’s fine too. Most groups lie somewhere in the middle, like to be challenged and request clues when they are really stumped.
Can I get my boss to pay for this?
If he/she is cool you can! Escape Rooms and Axe Throwing are awesome team-building activities. We provide much more engagement between co-workers than trust-falls or ropes courses. We can accommodate groups of 35+. Please check out our team building details here.
What are you waiting for?
Think you have what it takes to escape? There’s only one way to find out! Come visit our escape rooms or try our ax throwing today. You’re going to love it!